#Property & Real Estate

Smaartt

Creating Seamless customer journey with Marketing, Sales and Service Automation

Industry Solution frame work

  • Marketing Automation
  • Sales Automation
  • Communications via omnichannel
  • Lead and customer services via WhatsApp
  • Customer services
  • Property Management
  • Rental and Leading management
  • Facility Management
  • Customer community Management

Salesforce @Properties and Real Estate

Marketing Automation

  • Multi Channel Digital Marketing with journey builder
  • Customer profiling and data segmentation
  • Social listening , sentiments Analysis & Target marketing
  • Marketing ROI , Channel & Spent Analysis

Sales and Service Automation

  • Lead & Opportunity Management
  • Available property inventories , Smaartt property Search , Discounts & promotions, Charges , incentives and commissions
  • Payment plans and comparison, PDC management, payment receipts
  • Booking, reservation and SPA /Contracts / Lease agreement
  • Integrations with Multiple ERPs – ORACLE, SAP, Microsoft, Sage and other ERPS
  • Handover, Collections, Recovery and property release with re pricing
  • Omni Channel customer service for Amendments, cancellations and other requests

Facility Management

  • Multi channel requests and Appointments
  • Location, Resource , Asset and inventory Management
  • Job card, work order and job schedule
  • SLA based reactive Maintenance and Preventive maintenance

Broker , Agency & Business Introducer Management

  • Broker portal and omni channel communications and enable visibility for property, leads and commissions
  • Broker Managements
  • Individual and company register as broker/agency and upload documents

Customer Community and Customer Portals

  • Community Management and community portal
  • Omni Channel communications and service requests
  • Self service to connect b/w company, investor, tenant and Facility Management

Marketing Automation

  • Multi Channel Digital Marketing with journey builder
  • Customer profiling and data segmentation
  • Social listening , sentiments Analysis & Target marketing
  • Marketing ROI , Channel & Spent Analysis

Sales and Service Automation

  • Lead & Opportunity Management
  • Available property inventories , Smaartt property Search , Discounts & promotions, Charges , incentives and commissions
  • Payment plans and comparison, PDC management, payment receipts
  • Booking, reservation and SPA /Contracts / Lease agreement
  • Integrations with Multiple ERPs – ORACLE, SAP, Microsoft, Sage and other ERPS
  • Handover, Collections, Recovery and property release with re pricing
  • Omni Channel customer service for Amendments, cancellations and other requests

Facility Management

  • Multi channel requests and Appointments
  • Location, Resource , Asset and inventory Management
  • Job card, work order and job schedule
  • SLA based reactive Maintenance and Preventive maintenance

Broker , Agency & Business Introducer Management

  • Broker portal and omni channel communications and enable visibility for property, leads and commissions
  • Broker Managements
  • Individual and company register as broker/agency and upload documents

Customer Community and Customer Portals

  • Community Management and community portal
  • Omni Channel communications and service requests
  • Self service to connect b/w company, investor, tenant and Facility Management

#Smaartt

Intelligent Components


  • Earth, country, city and community view
  • Amenities , villas, flats 360 view
  • Floor Plan
  • Virtual reality walk through inside the properties

Robotics @ Properties

  • Automate Government Services
  • Security clearance and Visas
  • Visa stamping, renewals and cancellations
  • Insurance application automation
  • Market pricing Analysis & benchmark
  • Multi banks /Credit card daily reconciliation and cashflow reporting
  • Automate customer and vendors onboarding
  • AP automation

Twilio @ Properties

AutoPilot & WhatsApp

  • Lead management & Customer onboarding
  • Property & Brochure display via whatsapp
  • Customer services requests and status via whatsapp

Twilio Flex

Enabling Omni channel with voice, text, video, Social and connect the customer real time with the channel customer prefer.